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Membership and Member Box Questions

1 year membership and subscription box plans can be cancelled by disabling your auto renewal anytime. Once purchased, your membership and subscription box plan is non-refundable and non-transferable. You may cancel your membership by logging into your account and turning off Recurring Plan feature or by contacting us via the “Questions” link above.

The annual membership and subscription box will continue for the 1 year commitment and discontinue at the end of your commitment.

All boxes are shipped to the address listed on your membership account.

If you disable the auto renewal in the middle of your 12 month plan, your pup will no longer receive an annual BYOD subscription box. Also, you will no longer be listed as an active BYOD member once the membership plan ends.

You are billed annually for your membership and subscription box at the date of your chosen commitment.


Gift Questions

Memberships may be purchased as a gift.

The gift recipient will receive an email with a link to activate their gift.  A physical address will be required, especially for receiving their membership box. The gift recipient will have the opportunity to enter their address when they activate the gift.

Important note about gift purchases: The buyer is purchasing a one-time gift for the selected term. The gift recipient will be responsible for adding a payment method before the next year renewal period (and will be reminded 1 week prior if they have not).

If you have any questions please contact us via the “Questions” link above.


Shop Questions

For all shop inquiries, please contact our team via the above “Shop FAQs” submissions link.

If you have questions regarding a Shop BYOD order, please refer to more information here.


Advertising and Partnerships

BYOD has become a trusted resource and social community for modern pet owners and dog friendly brands. Throughout the years, we have proudly built a reputation for creating happy dogs, happy places. Our advertising and promotional campaigns are focused on building an online and offline community where pet lovers can learn, share and businesses that aim to build a happier, dog friendly society.

Whether it’s through an exciting new product feature, event promotion, social media coverage, reviews, giveaway or email marketing, our team can collaboratively help you build a custom campaign catered to your budget and audience. 

Please contact our team via the above advertising email to request more information. All campaigns are developed and executed with the goal of creating insightful content that builds stronger relationships between our community and advertising partners.


Submit Your Story

BYOD is a trusted resource for pet parents, advocates, and enthusiasts, especially dog lovers. Our pack aims to Our pack aims to create and share content on topics that we love, while writing in a casual, yet professional voice and tone.

If you have an article in mind, let us know. We’re always interested in creating and sharing great content that our readers will find interesting. All selected articles will include credit and links to the author and be featured on digital channels.

Submissions do not guarantee content will be published. Our pack will reach out to you if we’d like to share your story.

Submit Products for Review

Have a barkworthy product that you want our pack to review? Please contact our team via the above “Submissions” email to request our mailing address. Please note, providing a product does not guarantee coverage on BYOD’s website or our social media channels.